Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Trade Data: Trading information you manually enter or import, including symbols, prices, quantities, and dates.
• Payment Information: Billing details processed securely through Razorpay (we do not store full card numbers).
• Communications: Support tickets, feedback, and feature requests you submit.

Information Collected Automatically

• Usage Data: Pages visited, features used, and time spent on the platform.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP addresses, access times, and error logs for security and debugging.

2. How We Use Your Information

• Provide Services: To operate and maintain TradeDex, including trade tracking, analytics, and AI insights.
• Improve Experience: To understand usage patterns and improve our features.
• Communications: To send service updates, security alerts, and promotional content (with your consent).
• Security: To detect, prevent, and address fraud, abuse, and security issues.
• Legal Compliance: To comply with applicable laws and regulations.

3. Data Storage and Security

• Data is encrypted in transit (HTTPS/TLS) and at rest.
• Authentication is handled through Supabase with secure session management.
• Payment processing is PCI-DSS compliant through Razorpay.
• Regular backups are performed to prevent data loss.
• Access to user data is restricted to authorized personnel only.

4. Data Sharing

We do NOT sell your personal data. We may share your information only with:

• Service Providers: Third parties that help us operate our service (hosting, payment processing, email delivery).
• Legal Requirements: When required by law or to protect our rights and user safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification).

Third-Party Services We Use

• Supabase: Authentication and user management
• PostgreSQL (Supabase): Data storage
• Razorpay: Payment processing
• OpenAI: AI-powered trade analysis (anonymized data only)

5. Your Rights

You have the right to:

To exercise any of these rights, please contact us at support@tradedex.tech

6. Cookies and Tracking

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how users interact with our service. You can control cookie preferences through your browser settings.

7. Data Retention

• Account data is retained as long as your account is active.
• Trade data is retained until you delete it or your account.
• AI analysis results are automatically deleted after 30 days.
• Upon account deletion, all personal data is removed within 30 days.

8. Children's Privacy

TradeDex is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

TradeDex is operated from India. If you access our service from outside India, please be aware that your information may be transferred to and processed in India, where data protection laws may differ from your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the last updated date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: